Terms of Service
Last updated: June 21, 2026
TEMPLATE / NOT LEGAL ADVICE. This document is a customizable template prepared for the launch of pieceofstass.com. It is not legal advice and does not create an attorney–client relationship. Bracketed [PLACEHOLDERS] must be completed with your real business details. Have a licensed attorney in your jurisdiction review and approve this document before publishing or relying on it. Laws change frequently; confirm all references are current as of your launch date.
Terms of Service
Effective Date:[EFFECTIVE DATE]
Last Updated: June 21, 2026
These Terms of Service ("Terms") govern your access to and use of the website located at pieceofstass.com and any related subdomains, content, features, and services (collectively, the "Site"), operated by Piece of Stass LLC, a Tennessee limited liability company ("Piece of Stass," "we," "us," or "our"). The terms "you" and "your" refer to any person who accesses, browses, registers on, or purchases through the Site.
PLEASE READ THESE TERMS CAREFULLY. Section 16 (Dispute Resolution) contains a BINDING ARBITRATION AGREEMENT and a CLASS ACTION WAIVER that affect your legal rights. By using the Site, you agree to resolve disputes through individual arbitration and waive your right to a jury trial and to participate in a class action, except as described in Section 16.1. Acceptance of These Terms
1.1. By accessing or using the Site, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, Shipping Policy, Returns & Refunds Policy, Cookie Policy, and Acceptable Use Policy, each incorporated herein by reference.
1.2. If you do not agree with these Terms, you must not access or use the Site.
1.3. Eligibility. You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a legally binding contract to make a purchase. The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 (see Section 7 of the Privacy Policy).
1.4. Capacity to contract on behalf of an entity. If you use the Site on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.
2. Changes to These Terms
2.1. We may modify these Terms at any time. The "Last Updated" date will reflect the most recent revision.
2.2. Material changes will be communicated by posting the updated Terms on the Site and, where appropriate, by additional notice (such as a banner or email). Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
2.3. It is your responsibility to review these Terms periodically.
3. Your Account
3.1. Registration. You may browse the Site without an account, but certain features (such as order history) may require registration. You agree to provide accurate, current, and complete information and to keep it updated.
3.2. Credentials. You are responsible for safeguarding your password and for all activity under your account. Notify us immediately at [SUPPORT EMAIL] of any unauthorized use.
3.3. Suspension/Termination. We may suspend or terminate your account at our discretion if we reasonably believe you have violated these Terms, engaged in fraud, or created risk or legal exposure for us.
4. Products, Descriptions & Availability
4.1. Independent, unbranded goods. Piece of Stass sells unbranded, "inspired-by" lifestyle goods. Our products are not affiliated with, endorsed by, sponsored by, or connected to any third-party brand, designer, or trademark holder. We do not represent that our products originate from, or are authorized by, any third party. Any references to styles, aesthetics, or trends are descriptive only and do not imply any association.
4.2. Descriptions and images. We strive for accuracy, but product descriptions, colors, dimensions, weights, and images are approximate and provided for general guidance. Actual products may vary due to manufacturing, monitor settings, and supplier variation. Slight variations do not constitute a defect.
4.3. Availability. All products are offered subject to availability. We may limit quantities, discontinue products, or refuse or cancel orders at any time, including after an order has been submitted.
5. Orders & Order Acceptance
5.1. Offer and acceptance. Your submission of an order is an offer to purchase. No contract is formed until we accept your order. An order confirmation email acknowledges receipt of your order but does not constitute acceptance.
5.2. Acceptance occurs when we send a shipment/fulfillment confirmation, or otherwise expressly confirm acceptance.
5.3. Right to refuse or cancel. We reserve the right to refuse, limit, or cancel any order for any lawful reason, including suspected fraud, pricing or description errors, unavailability, or violation of these Terms. If we cancel an order after payment, we will refund the amount charged.
5.4. Order limits. We may restrict purchase quantities per person, per household, or per order.
6. Pricing & Errors
6.1. Currency and taxes. Prices are displayed in [CURRENCY — e.g., USD] and exclude shipping, applicable sales tax, and any import duties or fees unless expressly stated. See Sections 8–9 and the Shipping Policy.
6.2. Pricing errors. Despite our efforts, products may occasionally be mispriced or contain typographical errors. If a product's correct price is higher than the price stated on the Site, we may, at our discretion, contact you for instructions before shipping, cancel the order, or honor the order. We are not obligated to fulfill orders placed at an obviously erroneous price, even after an order confirmation.
6.3. Price changes. Prices and promotions are subject to change without notice. The price applicable to your order is the price displayed at the time we accept your order.
7. Payment
7.1. Processor. Payments are processed by Stripe, Inc. and/or other third-party processors. By submitting payment information, you authorize us and our processor to charge your selected payment method for the total order amount, including taxes and shipping.
7.2. Authorization. You represent that you are authorized to use the payment method provided and that the information you supply is accurate.
7.3. Failed/declined payments. If a charge is declined or reversed, we may cancel your order or suspend fulfillment. You remain responsible for any amounts owed.
7.4. Chargebacks. Initiating a chargeback without first contacting us to resolve an issue may be treated as a breach of these Terms and may result in account suspension. We reserve the right to dispute unwarranted chargebacks.
8. Shipping & Delivery
8.1. Dropship fulfillment and extended timelines. Many of our products are fulfilled directly by overseas suppliers. As a result, total delivery time typically ranges from 10 to 20 business days (and occasionally longer during peak periods, customs delays, or supplier backlogs), consisting of an order processing period plus an international transit period. Estimated timelines are provided at checkout and in our Shipping Policy.
8.2. Estimates only. Delivery windows are good-faith estimates and not guarantees. We are not liable for delays outside our reasonable control, including carrier delays, customs inspections, weather, or force majeure events (Section 18).
8.3. Title and risk of loss. Title and risk of loss pass to you upon our delivery of the products to the carrier, except where applicable law provides otherwise (e.g., certain consumer-protection rules).
8.4. Customs, duties & taxes. For international shipments, you are the importer of record and are responsible for any customs duties, import VAT, handling fees, or taxes assessed by the destination country. See the Shipping Policy for details.
8.5. Address accuracy. You are responsible for providing a complete and accurate shipping address. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses.
9. Returns, Refunds & Exchanges
9.1. Returns, refunds, and exchanges are governed by our Returns & Refunds Policy, which is incorporated into these Terms. In summary: eligible items may be returned within 14 days of delivery, the customer is generally responsible for return shipping, and certain items are non-returnable. Nothing in our policies limits any non-waivable statutory rights you may have under applicable consumer-protection law.
10. Intellectual Property
10.1. Our content. Except for User Content (Section 11) and third-party materials, all content on the Site — including text, graphics, logos, page layouts, product photography, the "Piece of Stass" name, and software — is owned by or licensed to us and is protected by intellectual property laws.
10.2. Limited license to you. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not copy, reproduce, republish, sell, or exploit any part of the Site without our prior written consent.
10.3. Third-party marks. Any third-party names or marks that may appear are the property of their respective owners and are used, if at all, only nominatively. Their appearance does not imply endorsement or affiliation.
11. User Content & UGC License
11.1. User Content. "User Content" means any content you submit, post, or transmit through the Site or associated channels, including reviews, ratings, photos, comments, and submissions to promotions. Your User Content is also governed by our Acceptable Use Policy.
11.2. License grant. By submitting User Content, you grant Piece of Stass a worldwide, perpetual, irrevocable, royalty-free, fully paid, transferable, sublicensable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works of your User Content in any media, for any purpose including marketing and advertising, without further notice or compensation to you.
11.3. Your representations. You represent and warrant that (a) you own or have all rights necessary to grant this license; (b) your User Content does not infringe any third party's rights or violate any law; and (c) any depicted individuals have consented to such use.
11.4. No obligation; removal. We are not obligated to use, monitor, or retain User Content and may remove it at our discretion.
11.5. Feedback. Any suggestions or feedback you provide may be used by us without restriction or compensation.
12. Prohibited Uses
You agree not to:
12.1. Use the Site for any unlawful, fraudulent, or harmful purpose;
12.2. Violate any applicable law, regulation, or third-party right;
12.3. Reverse engineer, scrape, harvest data, or use bots, crawlers, or automated means without our written permission;
12.4. Interfere with, disrupt, or compromise the security or integrity of the Site;
12.5. Transmit malware, spam, or unsolicited communications;
12.6. Impersonate any person or entity or misrepresent your affiliation;
12.7. Use the Site to resell products without authorization or in violation of these Terms;
12.8. Circumvent any access controls, usage limits, or geographic restrictions.
We may investigate and take legal action against violations.
13. Third-Party Links & Services
The Site may link to or integrate third-party websites and services (e.g., payment, analytics, advertising). We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.
14. Disclaimers
14.1. "AS IS." THE SITE AND ALL PRODUCTS AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.
14.2. No guarantee of results. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components, or that product descriptions are complete or accurate.
14.3. Statutory rights. Some jurisdictions do not allow the exclusion of certain warranties. To the extent such exclusions are prohibited, the above disclaimers apply only to the maximum extent permitted, and you may have additional non-waivable rights.
15. Limitation of Liability
15.1. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PIECE OF STASS, ITS MEMBERS, OFFICERS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
15.2. Cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR ANY PRODUCT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM IN THE 6 MONTHS PRECEDING THE EVENT, OR (B) [US $100].
15.3. Exceptions. Some jurisdictions do not allow certain limitations. To the extent prohibited, these limitations apply only to the maximum extent permitted by law. Nothing limits liability for gross negligence, willful misconduct, or fraud where such limitation is not permitted.
16. Dispute Resolution — Binding Arbitration & Class Action Waiver
PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
16.1. Informal resolution first. Before initiating arbitration, you agree to contact us at [LEGAL/SUPPORT EMAIL] and attempt to resolve the dispute informally for at least 30 days.
16.2. Agreement to arbitrate. Except as set out below, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any products ("Dispute") will be resolved exclusively by final and binding individual arbitration, rather than in court, administered by [JAMS / American Arbitration Association (AAA)] under its applicable consumer arbitration rules then in effect.
16.3. Governing arbitration law. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section.
16.4. Seat/venue. The arbitration will be seated in, and any in-person hearing will take place in, [County] County, Tennessee, unless you and we agree otherwise or applicable law requires a different location. Arbitration may be conducted by documents, telephone, or video where permitted.
16.5. CLASS ACTION WAIVER. YOU AND PIECE OF STASS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court.
16.6. Exceptions to arbitration. Either party may (a) bring an individual action in small-claims court for qualifying claims, and (b) seek injunctive or equitable relief in court to protect intellectual property or confidential information.
16.7. Opt-out. You may opt out of this arbitration agreement by sending written notice to [OPT-OUT EMAIL/ADDRESS] within 30 days of first accepting these Terms, stating your name, address, and intent to opt out. Opting out does not affect any other part of these Terms.
16.8. Governing law. Except as governed by the Federal Arbitration Act, these Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-laws principles. For any matter not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in [County] County, Tennessee.
16.9. Time limit. Any Dispute must be filed within one (1) year after it arose, or it is permanently barred, to the extent permitted by law.
17. Indemnification
You agree to indemnify, defend, and hold harmless Piece of Stass and its members, officers, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site; (b) your User Content; (c) your violation of these Terms or any law; or (d) your violation of any third-party right.
18. Force Majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, labor disputes, supplier or carrier failures, customs actions, governmental orders, power or internet outages, or other force majeure events.
19. General Provisions
19.1. Entire agreement. These Terms and the incorporated policies constitute the entire agreement between you and us regarding the Site and supersede all prior agreements.
19.2. Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
19.3. No waiver. Our failure to enforce any provision is not a waiver.
19.4. Assignment. You may not assign these Terms without our consent. We may assign them freely, including in connection with a merger, acquisition, or sale of assets.
19.5. Notices. We may provide notices by posting on the Site or emailing the address associated with your account. Notices to us must be sent to [LEGAL EMAIL/ADDRESS].
19.6. Headings. Headings are for convenience only and have no legal effect.
19.7. Survival. Sections that by their nature should survive termination (including Sections 10, 11, 14–19) will survive.
20. Contact
Piece of Stass LLC[Registered Business Address], Tennessee, USA
Email: [SUPPORT/LEGAL EMAIL]
Web: pieceofstass.com
These Terms are a template and must be reviewed by a licensed attorney before use.